Greetings!
Here at RapidGaming, we love to help you. But unfortunately, we can't be everywhere all the time.
The following are the best ways to obtain urgent help:
Contact Us page -
Email both Darren and Chris with your request.
IRC - connect to irc.gamesurge.net and join #rapidgaming - both of us idle in there all the time, and if we see a message in there, we will respond straight away.
These forums - The forums aren't ideal for rapid communication, so if it's not an urgent matter, post your query here so everyone else can see the solution.
-RapidGaming